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信息技术| CIO必读之2020 商业技术优先事项

来源:澳门赌搏网站大全 发布时间:2020-08-19       点击数:61

随着贸易战、英国退欧和地缘政治紧张局势引发的网络攻击威胁,CIO们做好了2020年的供应链中断准备。


2019年底,关于正在酝酿的经济收缩的传闻成为头条新闻,因为研究显示,有能力成功应对混乱的公司类型。为了保护和鼓励技术投资,CIOs必须表现出领导才能,减轻对商业的担忧。


根据Flexera的研究,随着56%的公司的IT预算增长,额外支出将支持数字转型、网络安全和云优先战略。

但是冠状病毒的大流行使得企业把注意力转向了成本管理和削减不必要开支的开支上。高管们必须找到节流点,而其中大部分都隐藏在管理不善的投资中。

Amalgam Insights的首席执行官兼首席分析师Hyoun Park告诉大家,考虑一下30的IT规则。任何未管理的IT支出类别都有大约30%的支出浪费。



剔除浪费

PARK 说浪费可以来自:


未使用的账户或者服务

重复的账户或者服务

分配给前雇员的服务

不再存在的项目

服务设置错误的功能

过时的服务计划

它就像关闭一个未使用的服务一样简单。以前急需的技术预算由于大流行的成本节约措施而受到阻碍。费用控制是必须的了。

当务之急

技术商业管理委员会(Technology Business Management Council)总经理贾罗德格林(Jarod Greene)表示,运营效率是商业技术领导者的“当务之急 这是一项生意。数字转型也是最重要的。根据约200名TBM理事会成员的调查数据,在大流行之前,38%的TBM理事会成员专注于提高业务卓越水平,36%的成员优先考虑收入和业务增长。在经济强劲的情况下,成本优化不是首要的重点。


COVID-19下的商业决策

这场大流行不仅改变了技术的优先次序,也改变了企业必须转型的原因。


根据TBM的数据,在COVID-19中,66%的决策者将重点放在成本优化上,而34%的决策者考虑运营效率。格林说,虽然“数字化工作场所”的采用加快了,但各组织试图确定哪些领域“在不影响企业的情况下可以削减”。在早期创造企业财务敏捷性 我们的企业才能在2020年下半年做出更多的决定。


快速节约成本领域

快速节约成本领域包括:

削减旅行和费用

拖延项目

拖延雇佣

放眼2021

今年面临的主要挑战之一是,预算冻结将推迟对下一代技术的投资,这将有助于企业更有效地运营。


在2020年采用协作、远程工作和基于团队的技术的冲刺之后,企业将更多地关注相关数据,Park说。跟踪文本、文档和共享的分析和技术将帮助企业了解工作是如何进行的,并显示它们可以自动化的内容。

Park说,2020年上半年被搁置的自动化和流程投资将在第四季度获得充分的动力,并将进入2021年。自动化可以取代企业过去在办公室里所做的决策 。


优先次序的变化

Greene说,这种大流行已经成为CIO长期努力推动的变革的“巨大催化剂”,包括对业务做出反应的更灵活的技术举措。它显示了投资技术的原因 ,向商业领袖证明IT不仅仅是采购和供应技术。

 

它也显示了过剩。技术已经积累了几十年,而进步的技术领导意味着老的,遗留应用程序被遗忘。


 未来的2020年数字转型目标以控制IT支出的细节为核心。最受打击的行业,包括酒店业、餐馆业和零售业,需要更多的成本审查。

 

企业领导人“谈论的是削减脂肪,而不是肌肉”格林说。

澳门十大网上博网址编译

原文:

With ongoing trade wars, Brexit, and threats of cyberattacks stemming from geopolitical tensions, CIOs braced for disruption in 2020. 

Whispers of a brewing economic contraction became headline news in late 2019, as research showcased the type of companies in a position to successfully navigate disruption. To preserve and encourage technology investments, CIOs had to show executive leadership how tech can alleviatebusiness concerns. 

With IT budgets expected to grow for 56% of companies, additional spending would support digital transformation, cybersecurity and cloud-first strategies, according to Flexera research. 

Want to read more about technology priorities? Click here.

But the coronavirus pandemic turned enterprise attention to cost management and trimming the fat of unnecessary spend. Executives had to find savings, and much of it lurked in mismanaged investments. 

Consider the IT rule of 30, Hyoun Park, CEO and principal analyst of Amalgam Insights, told CIO Dive. Any unmanaged IT spend category has about 30% of spend wasted. 

It can come from any number of areas, Park said: 

Zero-usage accounts or services

Duplicate accounts or services

Services assigned to a former employee

Project no longer exists

Services set up with wrong features

Outdated service plans

 

It's as simple as turning off an unused service. But simplicity is muddled by business constraints. Previously-robust technology budgets are hampered by pandemic-motivated cost-saving measures. Cost control is a must, not a nice to have. 

January 2020

Operational efficiency was the "initiative de jour" for business technology leaders, said Jarod Greene, general manager of the Technology Business Management Council, which advocates for running IT as a business. Digital transformation was also top of mind. 

Prior to the pandemic, 38% of TBM Council members were focused on improving operational excellence and 36% prioritized revenue and business growth, according to survey data of about 200 TBM Council members shared with CIO Dive. 

With a strong economy, cost optimization wasn't yet the primary focus. 

Business decisions under COVID-19

The pandemic didn't only change technology priorities — it changed the reason why business had to transform. 

With COVID-19, 66% of decision makers turned focus to cost optimization, while 34% prioritized operational efficiencies, according to TBM data. 

While the adoption of a "digital workplace" accelerated, organizations tried to determine what areas to "cut without impacting business too bad," Greene said. Creating financial agility early on allowed businesses to make more decisions for the second half of 2020. 

Quick cost saving areas included: 

Cuts to travel and expense

Delaying projects

Delaying hires

 

2021 and beyond 

One of the main challenges coming out of this year, budget freezes will delay investment in next-generation technology that could help businesses operate more efficiently. 

Following the 2020 sprint to adopt collaboration, remote work and team-based technologies, businesses are going to focus more on the associated data, Park said. The analytics and technologies to track text, documents and sharing will help businesses understand how work takes place, showing what they can automate. 

Automation and process investments put on hold in the first half of 2020 will gain full steam in Q4 and moving into 2021, Park said. Automation can take the place of decisions businesses used to make in the office.  

How priorities shifted 

The pandemic has been a "great catalyst" for changes CIOs have long worked to drive, including more agile tech initiatives responsive to the business, Greene said. It shows the "why" for technology investment and innovation, proving to business leaders IT is not just about procuring and provisioning technology. 

It's also showed the excess. Technology stacks have built up over decades, and revolving technology leadership means leftover legacy applications are forgotten. 

Lofty 2020 digital transformation goals pivoted toward controlling the minutiae of IT spending. Industries hardest hit, including hospitality, restaurants and retail, require more cost scrutiny. 

Business leaders "talk about cutting fat, not muscle," Greene said. It requires leaving emotion out of the room.  

 

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